Terms of Service

Overview

 

This website is operated by Cold Harbour Co. Throughout the site, the terms “we”, “us”, and “our” refer to Cold Harbour Co.

 

By visiting our website and/or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced on this website.

 

If you do not agree to these terms, you may not access or use our services.

 

Online Store Terms

 

By using this website, you confirm that:

 

• You are at least the age of majority in your state or country
• Any information you provide is accurate and current
• You will not use our products or services for illegal or unauthorised purposes

 

A breach of these terms may result in termination of access to our services.

 

Products & Pricing

 

We reserve the right to:

 

• Modify or discontinue products at any time
• Limit quantities available for purchase
• Refuse or cancel orders at our discretion
• Change pricing without prior notice

 

We aim to display product colours and details as accurately as possible, however actual colours may vary depending on device settings.

 

Orders

 

Once an order is placed, you will receive an order confirmation email.

 

Cold Harbour Co. reserves the right to refuse or cancel any order suspected of:

 

• Fraudulent activity
• Unauthorised transactions
• Reselling without permission
• Violations of these Terms of Service

 

If your order is cancelled after payment has been processed, a full refund will be issued.

 

Shipping & Delivery

 

Shipping times provided are estimates only and may vary due to carrier delays or unforeseen circumstances.

 

Cold Harbour Co. is not responsible for:

 

• Delayed deliveries
• Lost or stolen packages after delivery confirmation
• Customs fees or import taxes
• Incorrect shipping information entered at checkout

 

Please refer to our Shipping Policy for more details.

 

Returns & Refunds

 

Returns and refunds are handled in accordance with our Returns & Refund Policy.

 

We reserve the right to deny returns that do not meet our return conditions.

 

Intellectual Property

 

All website content, branding, logos, graphics, designs, and product imagery are owned by Cold Harbour Co. and may not be copied, reproduced, or used without written permission.

 

User Conduct

 

You agree not to:

 

• Use the website for unlawful purposes
• Attempt to interfere with website security
• Upload harmful code or malicious software
• Copy or exploit website content without permission

 

Violation of these terms may result in restricted access or legal action.

 

Limitation of Liability

 

To the maximum extent permitted by law, Cold Harbour Co. shall not be liable for any indirect, incidental, or consequential damages arising from:

 

• Use of the website
• Purchase or use of our products
• Service interruptions or technical issues

 

All products and services are provided “as is” and “as available”.

 

Changes to Terms

 

We reserve the right to update or modify these Terms of Service at any time without prior notice.

 

Continued use of the website following any changes constitutes acceptance of the updated terms.

 

Governing Law

 

These Terms of Service are governed by the laws of Australia.

 

Contact

 

For any questions regarding these Terms of Service, contact:

 

Cold Harbour Co.

Email: coldharbourco.admin@gmail.com

 

Every stitch carries intent.